At Vida Boutique Inn (vidaboutiqueinn.com), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make reservations, or interact with our services. By using our site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information:
We collect personal information that you provide directly to us when you make a reservation, contact us, or subscribe to our newsletter. This includes but is not limited to your name, email address, phone number, postal address, payment details, and reservation preferences. This information is necessary to provide our services effectively and to facilitate your stay at Vida Boutique Inn.
Non-Personal Information:
When you access our website, we may collect non-personally identifiable information automatically. This includes your IP address, browser type, device information, and general location. We also gather details about your interaction with the website, such as pages visited, time spent on the site, and click-through rates.
2. Use of Cookies
Cookies are small data files stored on your device that allow us to recognize you during your visit and future visits. We use cookies for the following purposes:
- Enhancing User Experience: To remember your preferences, such as language settings or previously viewed pages, in order to improve your overall experience on our website.
- Analytics and Performance: To understand how users interact with our site and identify areas for improvement.
- Advertising: We use cookies for Google Ads and Meta Ads to display relevant advertisements based on your browsing behavior and preferences.
You can manage your cookie preferences through your browser settings, where you have the option to block or delete cookies.
3. How We Use Your Information
We use the personal information we collect for various purposes, including:
- Reservation Management: To process and manage your bookings at Vida Boutique Inn, including confirming your stay and sending relevant updates.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues related to your stay or our services.
- Marketing and Promotions: With your consent, we may send you promotional emails about special offers, updates, or news related to Vida Boutique Inn. You can opt-out of marketing communications at any time by following the instructions provided in the emails.
- Advertising: We partner with third-party advertising platforms such as Google Ads and Meta Ads. These platforms use cookies to display personalized ads based on your activity on our site and other websites.
- Analytics: To analyze website performance, user behavior, and trends to make informed improvements to our site and services.
4. Data Sharing
We will never sell, rent, or share your personal information with third parties for illicit purposes. However, in the course of providing our services, we may share your data with trusted partners, including:
- Booking.com: When you make a reservation, we share relevant information with Booking.com, such as your name, contact details, payment information, and reservation specifics. This data is shared solely to manage and facilitate your booking.
- Third-Party Service Providers: We may engage service providers for tasks such as payment processing, email marketing, or analytics. These providers have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Compliance: We may disclose personal information if required by law or in response to valid requests by public authorities.
5. Payments via Square
We use Square as our third-party payment processor. When you make a payment for your reservation, your payment details are processed securely by Square. Vida Boutique Inn does not have access to your credit card information or other sensitive payment data. Square adheres to the highest security standards for handling payment data, ensuring that your financial information is protected during the transaction.
For more information about how Square handles your payment data, please refer to their Privacy Policy.
6. Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data encryption, firewalls, and regular security audits.
While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but are committed to continuously improving our security protocols.
7. Retention of Personal Information
We retain your personal information for as long as is necessary to provide you with our services or comply with legal obligations. If you request deletion of your personal data, we will securely remove it from our systems unless we are required by law to retain certain information for regulatory or legal purposes.
8. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Rectification: You have the right to correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to legal and contractual limitations.
- Data Portability: You may request that we transfer your data to another organization, where feasible.
- Opt-out of Marketing Communications: You may opt-out of receiving promotional emails at any time by following the unsubscribe link in any marketing message.
To exercise any of these rights, please contact us at [insert contact email]. We will respond to your request within a reasonable timeframe.
9. Third-Party Links
Our website may contain links to other websites, such as social media platforms or booking services. Please note that we are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated version will indicate the date of the last revision. We encourage you to review this policy periodically to stay informed of how we protect your personal information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to contact us.